1. Post a paragraph on each of the seminars attended this week; identify in what way they were useful, what you learnt, and anything that you felt was unexpected and/or surprising.
2. Read all 8 PCC cases in the case studies booklet in your folder. Using the 3 questions on the booklet's cover page as a guide, decide whether you think the complaint was upheld or not. Make notes to support your decision. We will then discuss these in class.
Deadline:
13C Thurs 17th March by the lesson
13D Fri 18th March by the lesson
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